Companies are losing hours each month to employees trying to find company documentation such as processes and procedures. This often falls on the shoulders of the HR team who have to deal with these requests, often at short notice. This process is not only inefficient, but time-consuming and stops HR teams doing the work they should be doing.
The MHR research team designed the Business Intents Chatbot to serve up answers to daily HR issues immediately. It also can link to company documents saving important searching time.
You can ask this bot any common questions that HR will likely deal with every single day.
Why not try it out yourself. Ask the bot how to get the employee handbook, what dates you're closed for Christmas or who to contact about your pay.
The People First marketing team wanted to create an engaging way to drive traffic to the People First blog. It had to be rewarding for the user and quick to produce.
The platform provided an opportunity to rapidly prototype a Christmas themed quiz without a high barrier to development.
In just a few days, the marketing team was able to turnaround a bot that included questions, static images, gifs, links and used logic to keep track of the score. This, in turn, created one of the most popular posts for People First.