Privacy Policy

People First is committed to supporting the best standards of practice in all its activities in relation to privacy and security. Visitors to this site can be assured that the protection of privacy and confidentiality are given the highest priority. The purpose of this Policy is to help you understand how we collect, use and protect your information when you visit our website.

The law and European Data Protection Regulations relating to the collection, storage and use of information change from time to time, and People First is committed to complying with all relevant current legislation for the jurisdiction that our website is hosted in. Please see our current cookies policy below.

Information Collected and its Use

People First does not collect any personally identifying information from visitors to its website other than information that is knowingly and voluntarily given as part of the interaction with our helpchat facility.

Personal information (such as name, email address etc) may be collected when you interact with the helpchat adviser. We may with your permission use such information to notify you by email, telephone, or post about people first’s services and products and respond to any enquiries.

Whilst you are using this website we may use cookies and collect other personal data or information (such as IP addresses) regarding your browsing activity. This information is used for internal purposes only to assist us in evaluating, developing and improving this website.

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Two types of cookies may be used on this site; ‘session cookies’ and ‘persistent cookies’. Session cookies are temporary cookies that remain in your browser until you have exited the website. Persistent cookies will remain in your browser for a longer period of time. This website makes use of cookies to monitor visitor sessions. No personal information is stored in the cookie that is issued by the site. The value stored in the cookie is an anonymous identifier, which is not linked to any other personal information you may give us during your visit. If you do not wish to receive these cookies you can disable them in your browser, though doing so may affect the functionality of our website. Most web browsers allow some control of cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Non-disclosure to Third Parties

People First does not supply your information to third parties but may use personal data with your permission for marketing and other purposes which will be described at the electronic or physical point of collection. You can at any time change your option and opt-out of receiving information from people first by contacting us through any of the channels provided by this website.

Our helpchat services are powered by Drift who also have a commitment to the protection and security of your personal data. Further information about their preparations for the upcoming general data protection regulations can be found here

Storage, retention and security

Wherever you provide personal information it will be treated, held and used in strict compliance with the prevailing data protection legislation.

Any information provided or collected will be stored securely and made available only for restricted and authorised use within People First. Industry standard technologies are employed to ensure that your personal information is protected against unauthorised access or use.

Personal data and Information is periodically cleansed by deletion or checking current preferences with you.

Access to Information

You have a right to know what personal information we hold about you. If you have any queries or wish the information to be corrected or removed please contact us.

This website may contain links to other third party websites. These third party websites are not owned or controlled by us and we do accept no responsibility for their content, their privacy policies or how they treat information obtained from their users.

By your use of the website and its services you are agreeing to the terms of this Policy. We may amend or revise this Policy at any time without notice. Your continued use of this website following any changes signifies that you agree to be bound by such changes. Frequent review of this Policy is therefore recommended.

Please email any questions, concerns or comments you have about this policy to:

MHR Ltd

Ruddington Hall

Loughborough Road

Nottingham

NG11 6LL

Telephone 0115 945 6000

The Data Protection Officer may be contacted directly by sending an email to dpo@mhr.co.uk

You have the right to complain to MHR about the way your personal data and information is processed.  Please contact the MHR Data Protection Officer using the contact details at the bottom of the page.  If you remain dissatisfied then you may also complain to the Information Commissioners Office. They can be contacted at:

Information Commissioners Office,

Wycliffe House,

Water Lane,

Wilmslow,

Cheshire,

SK9 5AF.

www.ico.org.uk